Reviews

The gentleman I talked to was amazing he was willing to help me out with picking up my truck and pay me cash same day! Everything went smoothly one less headache to deal with as a family emergency is in full swing

Great service, worked around my hectic schedule.

We were on a time crunch, since are disabled car was sitting on an auto shop of which the manager just graciously gave us 3 days. However, it was a weekend and we called all the "cash for junk cars" business we could find online. Most of them claimed same day pick-up, but on a weekend that meant Monday to them the soonest. Finally found this business, which was actually hidden among all the others that would pop up on google. Called them and a pick up was immediately agreed on in an hour. A little over and hour and a half, we were on our way home and given a very fair price for our disabled car with the stress lifted out from this process. Definitely a 5 out of 5 stars service! Thank you so much again, Big's Towing! You rock!

Awesome customer service fast and friendly driver

1

Thank you for your super honest quote estimation, and suggestions on what to do with my vehicle! xxoo Trixie

If I could give 10 stars I would !!!!!!! Broke down on the way to visit my mother in law at her nursing home in Norfolk. Called at least 10 towing services before I called Big's his price was not only the best his ETA was the best too ! On a Sunday afternoon!?!?! Ok!!! He arrives quickly gets me hooked up and asks what happened. I briefly describe the problem and pop the hood to show him what I mean . Can I just cut to the end and tell you this wonderful human being fixed my car instead of towing me all the way back to Virginia Beach . I was praying so hard thinking my family's only means of transportation was broken beyond repair and prepared to spend money I didnt have to get it home. I left there having not having to accept either of those outcomes. I hope anyone who needs towing service in Hampton Roads will give Big's a call! You will certainly be happy ! God bless this man and this business !!!! He has gained a customer for life !!!!

Fast/Quick and professional.

Shawn is nothing but progessional